Welcome to The Pacific!

Manager Update:

It’s been a productive week here at The Pacific! We’ve made solid progress with the Reconstruction Project, stucco repairs and staining at the Rowhomes are wrapping up, and scaffolding is expected to be removed shortly. We also conducted gutter cleaning of all 10 rowhomes.

Thank you once again for coordinating with Carter to assist Recon 360 in providing unit access for the interior window inspections. The team is still working on these interior inspections.

Window Washing:

Our window washing team has now reached the Webster Street side of the building and is continuing through the cycle. For those facing Webster Street, please take any necessary privacy precautions, as the team will begin work in your area on Monday. We’ve experienced a few delays during this project, and we truly appreciate your patience as we work to bring it to completion.

Resident Portal Reminder:

Please take a moment to sign into the resident portal and confirm that your mailing address is up to date. We are required to verify this information annually for each member.

If you experience any issues accessing the portal or updating your information, please don’t hesitate to reach out to me directly. I’m happy to assist.

Please pay special attention to the following sections:

Guest List

Review and update the list of individuals authorized to access your unit. Keeping this information current helps our front desk team manage access efficiently and ensures only approved guests are allowed entry.

Instructions & Notes

Ensure that any special instructions or notes you’ve provided are still accurate and relevant.

Both sections can be found under the “My Home” tab in your resident portal account.

Evacuation Assistance List Update:

The San Francisco Fire Department requires us to maintain an up-to-date list of individuals who may need assistance during an evacuation or emergency. This is a confidential list.

If you or a member of your household has a disability, whether temporary or permanent, or any condition that could make evacuation or relocation difficult, we strongly encourage you to request to be added to this list.

All information provided will be used solely for emergency preparedness and will remain strictly confidential.

If you qualify, please contact me directly with the following details:

  1. Name
  2. Unit Number
  3. Type of Assistance Needed

Manager Update!

I’m excited to share some very good news with you all…

Earlier this week, we had a surprise visit from Action Property Management’s Executive Team, and we’re thrilled to share some exciting news:

The Pacific has won two major awards this year within Action Property Management:

Overall Building of the Year

Hospitality Building of the Year

As you may recall, last year we earned second place for Hospitality Building of the Year, so this is a huge milestone. It is the first time The Pacific has taken home not just one, but two top honors!

This achievement speaks volumes about the dedication, professionalism, and daily effort of our team. Every member plays a critical role in upholding the five-star standard we strive for, and I could not be prouder of what we’ve accomplished together. I’ve included a photo of the awards attached to the bottom of this email; they will also be showcased in the lobby for your viewing.

Please find a few updates and reminders for you below:

Reconstruction Project Update:

The team has officially removed the exterior scaffolding from the Sacramento Street side of the building. Next steps will be for scaffolding to be installed on the Row Homes for that portion of the exterior inspections. We will notify affected residents in advance of the setup.

Toward the end of July, we will begin coordinating access to all units so that Recon360 can inspect and service the interior window mechanisms and hardware as part of the ongoing reconstruction effort.

In addition, work is underway on the courtyard stairs to properly seal the area and address any rust issues.

We appreciate your continued cooperation and understanding as we move forward with our Reconstruction Project. Please don’t hesitate to reach out with any questions.

Window Responsibility CC&R amendment:

We’ve confirmed that the official ballot counting for the Window Responsibility CC&R Amendment will take place on Tuesday, July 8, 2025, at 11:30 AM via Zoom.

Zoom details will be shared closer to the ballot counting date.

Front Desk Contact: In case you weren’t aware, we have a front desk cell phone available for calls and texts if that form of communication is more convenient for you. For your reference, the number is (415) 305-0331

Manager Check In:

It’s been a highly productive week—our team has worked diligently to ensure a smooth kickoff to the Reconstruction project, while also addressing maintenance concerns and coordinating key initiatives. This level of dedication is a true reflection of the exceptional team we have. I’m genuinely grateful for the hard work and commitment each team member has at The Pacific. We also had several wonderful interactions with residents this week, which truly stood out as the highlight of my week!

Please find a few updates below: 

Reconstruction Project Update:

This week, Recon360 completed the setup of the Scaffolding on the 2nd-floor patio and the window inspection rig on a GPH patio. The scaffolding will be used to bring materials from the courtyard up to the GPH patio and then up to the roof to commence the roofing repairs and needed waterproofing.

You will see activity around the Sacramento Street gate and the courtyard, along with the second-floor patio facing the courtyard.

Roof Repair Notice: This work is scheduled to begin Monday, April 28th.

Scaffolding Notice: Scaffolding has been set up for work that is scheduled to start Monday, April 28th.

Window Inspection Notice: Window inspections are set to start May 12th on GPH3 facing Goldberg Lane.

As we move forward with this important phase, please don’t hesitate to reach out with any questions or concerns. We appreciate your support and cooperation during this time.

Yoga Terrace Temporary Closure – Wednesday, April 30th

Please note that the Yoga Terrace will be closed on Wednesday, April 30th, from 10:00 AM – 2:00 PM for a deep clean and reorganization. We are taking this time to enhance the space to better serve the needs of our residents and ensure it remains a welcoming environment. The Fitness Studio will remain open during this time. Thank you for your understanding!

Annual Fire extinguisher inspection:

Next Thursday, our vendor, United California, will be onsite to conduct an inspection of all fire extinguishers. The technician will be inspecting for most of the day, but this inspection will not cause any disturbance to residents.

Vendor Responsibility:

We’ve recently experienced instances where vendors have caused damage to common areas or failed to follow building protocols. As a reminder, residents are responsible for any contractors or vendors they hire, including their conduct while on the property. Please ensure that contractors are aware

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