Posted on February 18, 2026 by chobbs
Recently, on February 14th, marked my fourth anniversary at The Pacific. It is hard to believe how quickly the time has passed. These past four years have been an incredible journey, and I am truly so happy to be here. I’ve had the privilege of working alongside a dedicated Board of Directors, an exceptional team, and the wonderful residents.
I am excited to continue building on the progress we’ve made, further elevating The Pacific, preserving our five-star reputation, and upholding the luxury standards that define our community. Your support throughout these years has meant more than I can express, and I am sincerely grateful to be part of such an extraordinary place. Here’s to the year ahead, thank you all!
I have a few updates and reminders below:
Happy Valentine’s Day!
This is just a reminder that in celebration of Valentine’s Day tomorrow, we invite you to stop by the front desk to pick up a small, delightful treat. Happy Valentine’s Day!
Engineering Updates:
Next week on Tuesday, the 17th, Our Engineer, Anthony, will be working alongside the San Francisco Fire Department (SFFD) to conduct our Annual High-Rise Inspection.
While there may be some activity around the building during the inspection, it should not cause any inconvenience to residents.
Annual Fire Alarm Inspection:
Next month, March 3rd through March 5th, The Pacific will be conducting several mandatory annual tests of the Fire Life Safety System, which will affect all residents.
This annual testing includes both audible and visual checks of the emergency devices throughout the common areas and within individual units, as required by the San Francisco Fire Department. The test also involves a review of the building’s established evacuation procedures.
As part of this process, access to each unit will be needed for a portion of the testing, and audible alarms will be active during each section. This ensures that all alarms are functioning correctly and that every device is alerting as intended. We will send another communication to provide more details and work out unit access.
Inspector of Elections:
The Association is looking for a volunteer to serve as the Inspector of Elections for our upcoming Board of Directors Election on May 20th at 3:00 pm. This role involves counting the ballots to determine the election results. If you’re interested in assisting, please contact me directly. Your support is greatly appreciated!
Posted on December 18, 2025 by chobbs
What an amazingly productive and fun week it has been here at The Pacific! We celebrated our annual holiday party, and it truly was a wonderful evening. Thank you to everyone who was able to join us. The night was filled with new and familiar faces, delicious food, great company, and fantastic music from the band, which included our very own Lobby Ambassador, Rocky Garcia. It was a perfect night.
For those who could not attend, do not worry, I’m already working on a few additional events for next year, so we won’t have to wait until December 2026 for our next gathering. Events like these remind me how special our community is. When we get together, it genuinely feels like a group of friends enjoying each other’s company.
Please find building updates and reminders below:
Catering Suggestion:
I’ve received quite a few inquiries about the catering team from our holiday party, so I’ve included their information below:
Fraiche Catering by Patrick David
Chi Luong
Event Specialist
Direct: 619-991-9940
Email: Chi@FraicheCater.com
Christmas Trees:
As we welcome all the incoming Christmas Trees for the festive season, we kindly ask that all Christmas trees brought through the common areas or into individual units be securely tied up and/or covered. This helps us keep our hallways and elevators clean and free of debris.
Plumbing Work Update:
Following up on my notice in last Friday’s weekly update, our plumber from UMI was on-site for most of the day Monday to address the hot water issues occurring throughout the building, primarily on the 3rd through 6th floors. We are pleased to share that by Tuesday, many residents had already reached out to let us know their hot water had returned to normal. Thank you for your patience as we worked to get this resolved.
There are still a couple of units with outstanding issues as we wait for parts to arrive, but we are actively coordinating those repairs. Once completed, we will be able to officially close out the plumbing portion of the Reconstruction Project.
Loading Dock Closure:
In preparation for any upcoming deliveries or loading dock access, please keep in mind that the Loading dock is closed on the following dates this month:
Thursday, December 25th
Thursday, January 1st
Posted on October 7, 2025 by chobbs
I’ve included a few updates and reminders for you below:
Reconstruction Project Water Shut Off Update:
Recon360 and Aquatek have completed the necessary water shut-offs to install the new circuit setters.
Circuit setters are special valves in plumbing and HVAC systems that help regulate how much water flows through the pipes. They keep the system running smoothly and efficiently. These valves are carefully calibrated to balance water pressure and flow, especially important in larger, more complex buildings like ours.
We know water shut-offs are inconvenient, and we truly appreciate your patience and understanding while this important work was completed.
As a reminder, if you haven’t already, please run the water in your unit for a few minutes to allow everything to return to normal. If you’re not home and would like us to assist, Carter or Anthony would be happy to pop into your unit and run the water for you.
Battery Recycling:
Have batteries that need recycling? Simply drop them off at the front desk, and we’ll take care of the rest! We partner with Recology to make sure they’re properly recycled, so it’s an easy and eco-friendly way to clear out those extras from your drawers.
Observation Lounge Reminder:
As a friendly reminder, The Pacific maintains a strict no-smoking policy across all areas of the property. This includes the Observation Lounge, where smoking of any kind is not permitted.
Please also note that vaping falls under this policy and is likewise prohibited throughout The Pacific. Thank you for your cooperation in helping us maintain a healthy and enjoyable environment for all residents.
Door Fob Readers (Tower):
If you happen to see your fob reader flash yellow before turning green when unlocking your front door, it is just a sign that the batteries are running low. Please let a member of our team know at your convenience, and we will take care of it, so your entry remains smooth and hassle-free.
Posted on August 15, 2025 by chobbs
It’s been a productive week here at The Pacific! We’ve made solid progress with the Reconstruction Project, stucco repairs and staining at the Rowhomes are wrapping up, and scaffolding is expected to be removed shortly. We also conducted gutter cleaning of all 10 rowhomes.
Thank you once again for coordinating with Carter to assist Recon 360 in providing unit access for the interior window inspections. The team is still working on these interior inspections.
Window Washing:
Our window washing team has now reached the Webster Street side of the building and is continuing through the cycle. For those facing Webster Street, please take any necessary privacy precautions, as the team will begin work in your area on Monday. We’ve experienced a few delays during this project, and we truly appreciate your patience as we work to bring it to completion.
Resident Portal Reminder:
Please take a moment to sign into the resident portal and confirm that your mailing address is up to date. We are required to verify this information annually for each member.
If you experience any issues accessing the portal or updating your information, please don’t hesitate to reach out to me directly. I’m happy to assist.
Please pay special attention to the following sections:
Guest List
Review and update the list of individuals authorized to access your unit. Keeping this information current helps our front desk team manage access efficiently and ensures only approved guests are allowed entry.
Instructions & Notes
Ensure that any special instructions or notes you’ve provided are still accurate and relevant.
Both sections can be found under the “My Home” tab in your resident portal account.
Evacuation Assistance List Update:
The San Francisco Fire Department requires us to maintain an up-to-date list of individuals who may need assistance during an evacuation or emergency. This is a confidential list.
If you or a member of your household has a disability, whether temporary or permanent, or any condition that could make evacuation or relocation difficult, we strongly encourage you to request to be added to this list.
All information provided will be used solely for emergency preparedness and will remain strictly confidential.
If you qualify, please contact me directly with the following details:
- Name
- Unit Number
- Type of Assistance Needed
Posted on July 11, 2025 by chobbs
I’m excited to share some very good news with you all…
Earlier this week, we had a surprise visit from Action Property Management’s Executive Team, and we’re thrilled to share some exciting news:
The Pacific has won two major awards this year within Action Property Management:
Overall Building of the Year
Hospitality Building of the Year
As you may recall, last year we earned second place for Hospitality Building of the Year, so this is a huge milestone. It is the first time The Pacific has taken home not just one, but two top honors!
This achievement speaks volumes about the dedication, professionalism, and daily effort of our team. Every member plays a critical role in upholding the five-star standard we strive for, and I could not be prouder of what we’ve accomplished together. I’ve included a photo of the awards attached to the bottom of this email; they will also be showcased in the lobby for your viewing.
Please find a few updates and reminders for you below:
Reconstruction Project Update:
The team has officially removed the exterior scaffolding from the Sacramento Street side of the building. Next steps will be for scaffolding to be installed on the Row Homes for that portion of the exterior inspections. We will notify affected residents in advance of the setup.
Toward the end of July, we will begin coordinating access to all units so that Recon360 can inspect and service the interior window mechanisms and hardware as part of the ongoing reconstruction effort.
In addition, work is underway on the courtyard stairs to properly seal the area and address any rust issues.
We appreciate your continued cooperation and understanding as we move forward with our Reconstruction Project. Please don’t hesitate to reach out with any questions.
Window Responsibility CC&R amendment:
We’ve confirmed that the official ballot counting for the Window Responsibility CC&R Amendment will take place on Tuesday, July 8, 2025, at 11:30 AM via Zoom.
Zoom details will be shared closer to the ballot counting date.
Front Desk Contact: In case you weren’t aware, we have a front desk cell phone available for calls and texts if that form of communication is more convenient for you. For your reference, the number is (415) 305-0331
Posted on May 2, 2025 by chobbs
It’s been a highly productive week—our team has worked diligently to ensure a smooth kickoff to the Reconstruction project, while also addressing maintenance concerns and coordinating key initiatives. This level of dedication is a true reflection of the exceptional team we have. I’m genuinely grateful for the hard work and commitment each team member has at The Pacific. We also had several wonderful interactions with residents this week, which truly stood out as the highlight of my week!
Please find a few updates below:
Reconstruction Project Update:
This week, Recon360 completed the setup of the Scaffolding on the 2nd-floor patio and the window inspection rig on a GPH patio. The scaffolding will be used to bring materials from the courtyard up to the GPH patio and then up to the roof to commence the roofing repairs and needed waterproofing.
You will see activity around the Sacramento Street gate and the courtyard, along with the second-floor patio facing the courtyard.
Roof Repair Notice: This work is scheduled to begin Monday, April 28th.
Scaffolding Notice: Scaffolding has been set up for work that is scheduled to start Monday, April 28th.
Window Inspection Notice: Window inspections are set to start May 12th on GPH3 facing Goldberg Lane.
As we move forward with this important phase, please don’t hesitate to reach out with any questions or concerns. We appreciate your support and cooperation during this time.
Yoga Terrace Temporary Closure – Wednesday, April 30th
Please note that the Yoga Terrace will be closed on Wednesday, April 30th, from 10:00 AM – 2:00 PM for a deep clean and reorganization. We are taking this time to enhance the space to better serve the needs of our residents and ensure it remains a welcoming environment. The Fitness Studio will remain open during this time. Thank you for your understanding!
Annual Fire extinguisher inspection:
Next Thursday, our vendor, United California, will be onsite to conduct an inspection of all fire extinguishers. The technician will be inspecting for most of the day, but this inspection will not cause any disturbance to residents.
Vendor Responsibility:
We’ve recently experienced instances where vendors have caused damage to common areas or failed to follow building protocols. As a reminder, residents are responsible for any contractors or vendors they hire, including their conduct while on the property. Please ensure that contractors are aware of building rules and procedures. Thank you for your help with this.
Posted on February 28, 2025 by chobbs
SFFD Annual High-Rise Inspection:
I’m pleased to share that the San Francisco Fire Department (SFFD) completed its Annual High-Rise Inspection at The Pacific, and I’m happy to report that it was a great success.
The inspector provided outstanding feedback, noting no issues requiring immediate correction.
A special thank you to our Chief Building Engineer, Anthony Milner, for his dedication and keen attention to detail. His efforts ensure our building not only meets but exceeds safety regulations, playing a key role in this successful inspection.
At The Pacific, resident safety remains our top priority, and we will continue maintaining the highest standards in building maintenance and safety protocols.
Upcoming meetings:
Q2 Board of Directors Meeting (Zoom)
Tuesday, April 15th at 4:00 pm
Annual Meeting of the Membership & Board of Directors Election
Thursday, May 8th at 4:00 pm
Inspector of Elections:
The Association is looking for a volunteer to serve as the Inspector of Elections for our upcoming Board of Directors Election on May 8th at 4:00 pm. This role involves counting the ballots to determine the election results.
If you’re interested in assisting with this important task, please contact me directly at your earliest convenience. Your support is greatly appreciated!
Aware Leak Detection Devices:
As previously shared, the Association has launched a leak detection program in the building. If you haven’t picked up your devices yet, you’re welcome to stop by the front desk to collect them. Each device is preprogrammed and labeled for specific areas within your unit.
The leak detection system is connected to an annunciator at the front desk, which will immediately alert the front desk, Engineering, and Management if water is detected.
If you’re not currently in residence and would like assistance with placing the devices in your unit, we’d be happy to help. Feel free to reach out if you have any questions or need further details.
Posted on January 16, 2025 by chobbs
This week, we had the pleasure of announcing the promotion of Carter Chapman to Assistant General Manager at The Pacific!
Congratulations, Carter! We are excited to see you take on this new role and are confident that your dedication, expertise, and enthusiasm will allow you to shine. Your continued commitment to our community sets a high standard, and we can’t wait to see all you’ll achieve in this position.
Also, we understand that many of our residents have family and friends in Los Angeles, and our hearts go out to everyone affected by these devastating fires.
Please know that our thoughts and prayers are with all those impacted. We are hoping for the safety of everyone involved and for a swift and complete containment of the fires.
Incidents | CAL FIRE
Below you will find helpful updates:
Reminder: Non-Smoking Policy at The Pacific – In units!
To ensure the safety, comfort, and compliance with our governing documents, we would like to remind everyone that The Pacific is a designated non-smoking community. This designation prohibits all forms of smoking on the property, including but not limited to cigars, tobacco products, vape devices, and marijuana.
This policy applies to all areas of the property, including:
- The interior of your unit – (recently reported in the building!)
- Exclusive use areas
- Building corridors and elevators
- The common roof deck
- The lobby
- The parking garage
Thank you for your understanding and adherence to this policy. Should you have any questions or require further clarification, please feel free to contact me directly.
Trickle Charge Reminder:
This is a kind reminder that the 110 outlets in the garage may not be utilized to charge electric vehicles (EVs). If you require temporary electricity to power trickle chargers for maintaining the batteries of your specialized or luxury vehicles, please contact the Management Office for additional details.
Per building policy, all-electric vehicles must be charged through an approved EverCharge station. These stations may be installed at the expense of the Owner with prior approval from the Board.
For residents who require the use of a garage outlet to maintain their vehicles when not in use, please fill out the Garage Electrical Outlet Waiver. This waiver allows continued access to the outlet closest to your parking space for a monthly fee of $50. If you wish to maintain the activation of the outlet you are currently using, please respond to this email with your executed waiver no later than Friday, January 24th. Should you decide not to execute the waiver, the electrical outlet will be deactivated and made inoperable after the deadline.
Resident Resource Guide:
We have received several inquiries regarding vendor suggestions, and we’re pleased to provide a helpful tool for your convenience. Our Manager Assistant, Carter Chapman, has thoughtfully curated an updated Resident Resource Guide featuring a list of preferred vendors.
Whether you’re seeking specific services or would like to recommend a company that’s not currently included, this guide is designed to be a valuable resource for your needs.
You’ll find the Resident Resource Guide saved via the resident portal.
We hope you find this guide beneficial. Should you have any suggestions or additional resources to share, please don’t hesitate to reach out.
Posted on December 20, 2024 by chobbs
What a fantastic way to end the week with our resident holiday celebration yesterday evening! A heartfelt thank you to everyone who joined us for an evening filled with delightful conversations, great food, and a wonderful sense of community. We truly appreciate your presence and are already looking forward to the next event.
As we head into the weekend, please note that rain is expected, so be sure to prepare accordingly. Wishing you all a relaxing and cozy weekend!
Fraiche Catering by Patrick David
We had a couple of residents inquire who our catering team was for our event last night. I have included the details below:
Event Specialist: Chi Luong
Direct: 619-991-9940
Email: Chi@FraicheCater.com
Observation Lounge Closure:
The Observatory (OB) Lounge and Terrace will be temporarily closed on Monday, December 16th, from 1:00 PM to 2:30 PM for our Staff Meeting.
During this time, seasoned Action On Call team member Carolyn Deniz will be assisting at the Front Desk to ensure continuity of service.
Please don’t hesitate to reach out if you have any questions.
Annual Fire Drill – Next week:
Next week is our Annual Fire Drill, scheduled for Monday, December 16th at 2:30 pm. Our building Engineer Anthony Milner will make an announcement via the emergency speakers in your unit and common areas to notify you of the drill’s commencement.
The drill will begin by activating the alarm pull station in the Fire Control Center on level one, which will be audible throughout the property. This notification ensures you are not caught off guard by the alarm and allows you to decide if you’d like to participate.
For those who wish to join, we encourage you to review the “Evacuation Plan” posted on your floor to familiarize yourself with the evacuation routes. During the drill:
- Use the stairwell (elevators are not to be used).
- Exit the building and proceed to the corner of Sacramento and Fillmore Street.
- A Pacific Staff Member will greet you at the evacuation site.
If you require assistance to participate in the drill, please don’t hesitate to contact me directly. Thank you for your cooperation as we prioritize safety and preparedness.
Reminder about recyclables:
As holiday deliveries increase, we’d like to remind everyone of the importance of proper recycling practices. Please refrain from placing cardboard boxes, regardless of size, in the trash chutes. Doing so can cause blockages and disrupt the system for everyone. If you have broken-down boxes, our Lobby Ambassadors at the Concierge Desk are happy to assist with their proper disposal.
Building Deep Cleaning:
Please note that next Tuesday, December 17th and December 18th the carpet in the Grand Lobby, OB Lounge, The OB Lounge Sofa, and all the hallways will undergo a deep cleaning starting at 9:00 am. Our vendor conducting the cleaning assured us that this process will be seamless and will not disrupt resident access or movement in and out of the building.
Posted on November 13, 2024 by chobbs
2025 Budget and Assessment Update:
The Pacific’s 2025 budget has been mailed, and you should receive a physical copy soon. If you’ve opted for electronic communications, you should have received it via email.
With the new fiscal year approaching, our Board of Directors has reviewed the operating budget to ensure efficient operations. Based on this review, the Board has approved a 3.56% increase in assessments and a new parking rate of $311.53 per space effective January 1, 2025.
For those using bill pay through a financial institution, please update your payment amount as of January 1, 2025, as this will not occur automatically. If you have automatic payments set up through Action Property Management (Revo), the new assessment will be updated automatically, requiring no further action.
For details on the new assessment amount for your unit, please refer to Exhibit B (pg.18) in your budget packet.
CC&R Amendment Voting:
We are still a few ballots short of reaching the quorum needed for our CC&R Amendment. As a reminder, this proposed amendment specifically targets Exhibit B, which outlines the Maintenance Responsibility Chart. At present, the chart assigns responsibility for the maintenance, repair, and replacement of unit windows to individual owners.
Given the mid-rise nature of our building and the importance of ensuring timely repair or replacement of window components, the Board has proposed this amendment to shift the responsibility for window maintenance and repair from individual owners to the Association.
To make voting as convenient as possible, we can have a ballot printed and available for pick-up at the front desk. For those away from the building, a ballot is attached to this email with mailing instructions.
Your participation in this vote is essential to help us meet the quorum requirement and move forward with the amendment process. Thank you to everyone who has voted so far, and if you haven’t yet, please take a moment to cast your ballot.
If you have any questions about the CC&R Amendment, please feel free to email me directly. I’m here to provide any support or information you may need.
Vendor Reminders:
We kindly ask that any resident working with vendors, or planning to, ensures they are aware of the Loading Dock hours of operation. As a reminder, residents are responsible for any vendors conducting work within their units.
Vendors/Contractors are permitted only from 8:00 a.m. to 5:00 p.m., Monday through Friday (excluding holidays). Deliveries, Contractors/Vendors are not allowed on weekends.
