Welcome to The Pacific!

Manager Update:

This week, we had the pleasure of announcing the promotion of Carter Chapman to Assistant General Manager at The Pacific!

Congratulations, Carter! We are excited to see you take on this new role and are confident that your dedication, expertise, and enthusiasm will allow you to shine. Your continued commitment to our community sets a high standard, and we can’t wait to see all you’ll achieve in this position.

Also, we understand that many of our residents have family and friends in Los Angeles, and our hearts go out to everyone affected by these devastating fires.

Please know that our thoughts and prayers are with all those impacted. We are hoping for the safety of everyone involved and for a swift and complete containment of the fires.

Incidents | CAL FIRE

Below you will find helpful updates:

Reminder: Non-Smoking Policy at The Pacific – In units!

To ensure the safety, comfort, and compliance with our governing documents, we would like to remind everyone that The Pacific is a designated non-smoking community. This designation prohibits all forms of smoking on the property, including but not limited to cigars, tobacco products, vape devices, and marijuana.

This policy applies to all areas of the property, including:

  • The interior of your unit – (recently reported in the building!)
  • Exclusive use areas
  • Building corridors and elevators
  • The common roof deck
  • The lobby
  • The parking garage

Thank you for your understanding and adherence to this policy. Should you have any questions or require further clarification, please feel free to contact me directly.

Trickle Charge Reminder:

This is a kind reminder that the 110 outlets in the garage may not be utilized to charge electric vehicles (EVs). If you require temporary electricity to power trickle chargers for maintaining the batteries of your specialized or luxury vehicles, please contact the Management Office for additional details.

Per building policy, all-electric vehicles must be charged through an approved EverCharge station. These stations may be installed at the expense of the Owner with prior approval from the Board.

For residents who require the use of a garage outlet to maintain their vehicles when not in use, please fill out the Garage Electrical Outlet Waiver. This waiver allows continued access to the outlet closest to your parking space for a monthly fee of $50. If you wish to maintain the activation of the outlet you are currently using, please respond to this email with your executed waiver no later than Friday, January 24th. Should you decide not to execute the waiver, the electrical outlet will be deactivated and made inoperable after the deadline.

Resident Resource Guide:

We have received several inquiries regarding vendor suggestions, and we’re pleased to provide a helpful tool for your convenience. Our Manager Assistant, Carter Chapman, has thoughtfully curated an updated Resident Resource Guide featuring a list of preferred vendors.

Whether you’re seeking specific services or would like to recommend a company that’s not currently included, this guide is designed to be a valuable resource for your needs.

You’ll find the Resident Resource Guide saved via the resident portal.

We hope you find this guide beneficial. Should you have any suggestions or additional resources to share, please don’t hesitate to reach out.


Manager Check In

What a fantastic way to end the week with our resident holiday celebration yesterday evening! A heartfelt thank you to everyone who joined us for an evening filled with delightful conversations, great food, and a wonderful sense of community. We truly appreciate your presence and are already looking forward to the next event.

As we head into the weekend, please note that rain is expected, so be sure to prepare accordingly. Wishing you all a relaxing and cozy weekend!

Fraiche Catering by Patrick David

We had a couple of residents inquire who our catering team was for our event last night. I have included the details below:

Event Specialist: Chi Luong

Direct: 619-991-9940

Email: Chi@FraicheCater.com

Observation Lounge Closure:

The Observatory (OB) Lounge and Terrace will be temporarily closed on Monday, December 16th, from 1:00 PM to 2:30 PM for our Staff Meeting.

During this time, seasoned Action On Call team member Carolyn Deniz will be assisting at the Front Desk to ensure continuity of service.

Please don’t hesitate to reach out if you have any questions.

Annual Fire Drill – Next week:

Next week is our Annual Fire Drill, scheduled for Monday, December 16th at 2:30 pm. Our building Engineer Anthony Milner will make an announcement via the emergency speakers in your unit and common areas to notify you of the drill’s commencement.

The drill will begin by activating the alarm pull station in the Fire Control Center on level one, which will be audible throughout the property. This notification ensures you are not caught off guard by the alarm and allows you to decide if you’d like to participate.

For those who wish to join, we encourage you to review the “Evacuation Plan” posted on your floor to familiarize yourself with the evacuation routes. During the drill:

  • Use the stairwell (elevators are not to be used).
  • Exit the building and proceed to the corner of Sacramento and Fillmore Street.
  • A Pacific Staff Member will greet you at the evacuation site.

If you require assistance to participate in the drill, please don’t hesitate to contact me directly. Thank you for your cooperation as we prioritize safety and preparedness.

Reminder about recyclables:

As holiday deliveries increase, we’d like to remind everyone of the importance of proper recycling practices. Please refrain from placing cardboard boxes, regardless of size, in the trash chutes. Doing so can cause blockages and disrupt the system for everyone. If you have broken-down boxes, our Lobby Ambassadors at the Concierge Desk are happy to assist with their proper disposal.

Building Deep Cleaning:

Please note that next Tuesday, December 17th and December 18th the carpet in the Grand Lobby, OB Lounge, The OB Lounge Sofa, and all the hallways will undergo a deep cleaning starting at 9:00 am. Our vendor conducting the cleaning assured us that this process will be seamless and will not disrupt resident access or movement in and out of the building.


Manager Update

2025 Budget and Assessment Update:

The Pacific’s 2025 budget has been mailed, and you should receive a physical copy soon. If you’ve opted for electronic communications, you should have received it via email.

With the new fiscal year approaching, our Board of Directors has reviewed the operating budget to ensure efficient operations. Based on this review, the Board has approved a 3.56% increase in assessments and a new parking rate of $311.53 per space effective January 1, 2025.

For those using bill pay through a financial institution, please update your payment amount as of January 1, 2025, as this will not occur automatically. If you have automatic payments set up through Action Property Management (Revo), the new assessment will be updated automatically, requiring no further action.

For details on the new assessment amount for your unit, please refer to Exhibit B (pg.18) in your budget packet.

CC&R Amendment Voting:

We are still a few ballots short of reaching the quorum needed for our CC&R Amendment. As a reminder, this proposed amendment specifically targets Exhibit B, which outlines the Maintenance Responsibility Chart. At present, the chart assigns responsibility for the maintenance, repair, and replacement of unit windows to individual owners.

Given the mid-rise nature of our building and the importance of ensuring timely repair or replacement of window components, the Board has proposed this amendment to shift the responsibility for window maintenance and repair from individual owners to the Association.

To make voting as convenient as possible, we can have a ballot printed and available for pick-up at the front desk. For those away from the building, a ballot is attached to this email with mailing instructions.

Your participation in this vote is essential to help us meet the quorum requirement and move forward with the amendment process. Thank you to everyone who has voted so far, and if you haven’t yet, please take a moment to cast your ballot.

If you have any questions about the CC&R Amendment, please feel free to email me directly. I’m here to provide any support or information you may need.

Vendor Reminders:

We kindly ask that any resident working with vendors, or planning to, ensures they are aware of the Loading Dock hours of operation. As a reminder, residents are responsible for any vendors conducting work within their units.

Vendors/Contractors are permitted only from 8:00 a.m. to 5:00 p.m., Monday through Friday (excluding holidays). Deliveries, Contractors/Vendors are not allowed on weekends.


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Location

2121 Webster Street
San Francisco, CA 94115
phone (415) 409-6045

Management Team

General Manager
Courtney Hobbs | chobbs@actionlife.com

 

Management Company

Action Property Management
Regional Office
655 Montgomery Street, Suite 1190
San Francisco, CA 94111

Corporate Office
320 Commerce, Suite 200
Irvine, CA 92602