Access Control System Upgrade – Complete!:

We’re happy to share that our access control vendor, Sabah International, was onsite to complete the access control system upgrade. Despite a few hiccups along the way, the upgrade is now complete, and all common-area doors are fully operational!

Your current access fob will continue to work as usual, so there is no need to have it reprogrammed.

If you experience any issues with the newly upgraded system, please don’t hesitate to reach out to me directly so we can address them.

Thank you so much for your patience and understanding as we worked through this process. We know the Sacramento Street hill is truly a doozy, and many of us got far more steps in than we bargained for while the doors were out of service!

We’re happy to have everything back up and running normally, and we sincerely appreciate everyone’s flexibility and patience throughout the upgrade!

🌟 Staff Spotlight: Christian Mitchell:

I’d like to take a moment to recognize our overnight Lobby Ambassador, Christian Mitchell, for the outstanding care and attention he brings to his role.

I’ve heard several wonderful examples of Christian going above and beyond to assist our Residents, from making sure vehicle doors are properly closed and unit doors aren’t left ajar to ensuring that any issues that arise overnight are promptly addressed.

Knowing Christian is on duty gives me great peace of mind because I truly trust that The Pacific is in good hands. His attentiveness, dependability, and genuine willingness to help make a meaningful difference in our community.

Thank you, Christian, for all that you do and for always having an “Always Willing to Assist” attitude! We’re lucky to have you on our team!

Generator Annual Load Bank Test:

This week, our vendor, CD & Power, completed the annual load bank test on our building’s emergency generator. This test is performed each year to verify that the generator can handle the electrical load needed to power the building’s common areas during a power outage.

We understand it was a bit of an inconvenience having the generator sounds and smells as the generator ran for an extended period. This ensures our building’s essential systems remain ready when needed!

Fall Window Washing Cycle:

Due to an unexpected equipment issue, we have arranged for a rental swing stage. This way, we can move forward with our Fall window washing cycle,

I’d like to start this weekly update by wishing Jeffrey Bella a very Happy Anniversary! This week marks 9 years since Jeff first joined The Pacific team.

Over the years, Jeff has become an invaluable part of our community. Not only does he help oversee the Lobby Ambassador team and ensure our front-of-house operations run smoothly, but he also manages countless responsibilities behind the scenes that many residents may never see. One of those responsibilities is coordinating and managing the team schedules, a task that is truly an art form in itself and requires an incredible amount of planning, flexibility, and attention to detail.

Beyond his daily responsibilities, Jeff is always willing to step in wherever needed, support his teammates, and help ensure that both residents and staff have a positive experience at The Pacific. His dedication, professionalism, and commitment to excellence have played a significant role in the success of our community and my peace of mind!

Jeff, thank you for everything you do for The Pacific. Your hard work and contributions do not go unnoticed, and we are incredibly grateful to have you as part of our team. Please join me in congratulating Jeff on this wonderful milestone and wishing him a very Happy 9-Year Anniversary!

Resident Portal Action Needed:

Please take a moment to review the right-hand side of your Resident Portal dashboard. If you see an Action Required alert, we kindly ask that you submit the requested information at your earliest convenience.

Pursuant to California Civil Code §4041, the Association is required to annually request that property owners confirm or update their mailing address information. To complete this requirement, simply click the “Update” button within the alert and verify that your information is current.

Thank you for helping us keep our records accurate and up to date.

Summer Travel Reminder:

With summer travel season upon us, we kindly ask that you notify the Front Desk if you plan to be away from The Pacific for an extended period. Having this information allows our team to better assist in the event of an emergency and helps us be aware of any unusual activity involving your unit while you are away.

If you have any special instructions during your absence, such as authorized guests, package handling preferences, or emergency contacts, please update that in your Resident Portal or provide them directly to the Front Desk team. We hope

Staff Spotlight:

I’d like to take a moment to wish a very happy anniversary to not one, but two of our Lobby Ambassadors who share the same anniversary while celebrating different milestones.

Alonzo Rodgers is celebrating eight years with The Pacific. Over the years, Alonzo has shown a strong commitment to the building and consistently strives to deliver Five-Star service. He shows up each day ready to support both his team and our residents.

Ed’D Johnson is celebrating six years with The Pacific. Ed’D is known for having a positive attitude and willingness to jump in wherever needed. No task is too big or too small, and Ed’D approaches each day with a smile and a commitment to excellence.

We are truly fortunate to have both of them as part of our team. Their longevity also speaks volumes about the sense of appreciation and community here at The Pacific, something many of our team members consistently recognize and value.

On a personal note, thank you to our residents for continuing to support and appreciate our team, it truly makes a difference.

Congratulations again to Alonzo and Ed’D, and happy anniversary to you both!

Fitness Studio Closure Notice:

Please be advised that the Fitness Studio will be closed on Wednesday, April 22^nd from 8:00 AM to 4:00 PM. Union Door will be on-site to complete repairs and modifications to both Yoga Terrace doors.

If the work is completed ahead of schedule, we will send an additional email to notify everyone once the Fitness Studio has reopened. We appreciate your understanding.

Window Washing Update:

Our window washing team has been hard at work this week, getting our spring schedule back on track. They have now reached the north side of the building closest to the courtyard.

For residents with triplex patios, if you would like a tarp placed over your patio to help prevent any drips while work next week is underway, please feel free to reach out to the front desk team, and we will be happy to coordinate this for you.

Annual Meeting Reminder:

We are beginning to receive ballots for the upcoming Board of Directors Election. It’s great to see such strong participation!

As a reminder, a ballot box has been placed at the front desk in the Grand Lobby for your convenience. You may submit your ballot there directly. If you choose to mail your ballot